Installation takes too long on Windows (longer than 10 minutes)
-or-
Problems running eTouch in low memory situations on Windows

Once the Setup.exe file is started from the eTouch for Health CD, the Install screen should appear in seconds, or within 10 minutes at the longest, depending upon the speed of your computer. eTouch requires a minimum of 256 MB of internal memory and 200 MB of disk space for an installation without the videos, and 500 MB of disk space if you perform the standard installation and use the digital videos.

If you meet these specifications and are still experiencing problems, then you may have other programs running or background processes in operation that are using the computer's memory and processor. This Technical Tip tells how to check some of these things on your Windows computer.

All Windows Version 1.0. Version 1.1 not affected.
All CDs that were registered or purchased from us received a free replacement CD.
Mac OS X not affected.

All Versions 1.0 and 1.1.